![]() I don't see any use case for two versions of the same software, especially when it takes almost a gig of our precious SSD space. It would be much better if the installer would uninstall the old version before installing the new. Personally I think that is a bad practice. As you've noticed, Snagit always leaves the old version behind when you install a new major version. I think Snagit's libraries/configuration/whatever got corrupted at some point during major version upgrades. I had no problems with slowness with the new machine with its fresh install, and after 6+ months Snagit is still fast. I don't know which Snagit version I had when I switched machines, but in any case I was using the same, latest version in both the old and new machine. I have had no problems with Snagit with this new machine. About six months ago I got a new MacBook Pro, and instead of migrating any data from my old laptop I did a fresh install. This slowness was causing me a lot of trouble for ages – probably a year or two at least. It seems that the solution is very simple to just pop up a message asking the user to switch both monitors to one graphics card when running Snagit, then stitch back once closed. This would explain why many users have different performance depending on Graphics ram etc. My gut feeling is that when two separate graphics cards are running, Snagit is trying to visualize the entire desktop and doing this across two video cards is over loading the data channel (Shared RAM). It seems that the only time that Snagit capture is slow is when 2 or more monitors are connected to DIFFERENT Graphics cards, in my case I had a FHD internal laptop display running on the default Intel graphics cards, and my external 4k monitor running on the GeForce Graphics card.Īll I needed to do was tell the internal LCD display to run also on the GeForce card and problem solved. Hi Luke Griffioen I have had the same performance issue for at least 2 years now and so far nothing form Tech mith in terms of a solution. Incidentally - I made a video of this but I don't see how to attach it to the post. You couldn't make something this bad by accident. ![]() I'm beginning to suspect that Snagit coders are not incompetent, but rather extremely competent sadists who take pleasure in the pain and frustration they cause others. Also, there is still no text on that image. Unfortunately, I'm in a hotel right now so that option is out. If I need to annotate or add text to an image, it is literally faster for me to walk upstairs, turn on my Windows PC, log in, copy the file over the network and edit it FastStone Capture ($19.95 with lifetime updates) or Photoshop (overkill but it works) than it is to edit it on this Macbook Pro with Snagit. Throw in a few spinny wheels of death, lather, rinse, repeat. So I grab the border to return the image border to where it was and. Try it again, this time it resizes but, idiotically, the image border remains expanded. ![]() ? So I grab the corner of the text box to resize it, drag it. Click the text tool, drag to create a little box where I want the text and - as it always does - Snagit creates a box that goes way outside the bounds of the image and grows the image because. 7 minutes of futilely trying to simply add 2 words to a screenshot. Literally 7 minutes - I got a message right before I started. So, I just spent 7 minutes trying to add some text to a screenshot. Spinny wheels of death for almost anything I do (although image export works without crashing now - that's something). Combine the moronic tagging system (GUYS - JUST CREATE PNGS AND LET US SORT THEM IN FOLDERS ALREADY) with the 8-15 second pause literally EVERY SINGLE TIME I TAG AN IMAGE (on a 2017 Macbook Pro with nothing else using CPU) and it's unbearable. snagproj idiocy makes me want to set my computer on fire (just use PNG - is that so hard?), but lately it has become utterly unusable. The design is insane - why does your crop tool work unlike every other tool out there? - and the whole. I've sort of made peace with it over the last year. It's the worst screenshot tool I've ever used, except for all of the other ones on Mac, so I'm stuck with it. ![]()
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